Monthly Archive: July 2020

Oracle Enterprise Manager EM13c – My Oracle Support is back!

Since a few weeks, the online connection in Oracle Enterprise Manager EM13c to My Oracle Support was broken. This resulted in errors like Error occurred when sending request to My Oracle Support, for example when you tried to set the My Oracle Support credentials in a fresh EM13c setup. Existing configurations were not able to get newest patch information anymore. Oracle has documented it in the note Recent Changes to MOS will Disable Enterprise Manager Online Connections (Doc ID 2664002.1)

Screenshot when trying to set MOS credentials in a new EM13c RU4 setup:

Now there is a fix available for all current EM 13 releases, RU included. For more details see Patch Now Available For Recent Changes to MOS That Disabled Enterprise Manager Online Connections (Doc ID 2678494.1). Here is the installation of the patch for an Oracle Enterprise Manager EM13c Release 4 RU2 without using a property file (optional). The patch is transferred to target OMS server and extracted in directory /u01/app/oracle/stage/31233849.

 

Stop OMS

Validate Patch Apply

Patch Apply

 

Start OMS

 

New try to set My Oracle Support Credentials – MOS is back!

Et voilà

MOS is back, take care if you use a proxy or a firewall – a new URL has to be whitelisted:  https://oauth-e.oracle.com !